Hotwire – Bulk Cable TV & Internet
Effective October 1, 2019, Hotwire Communications is Wimbledon’s bulk cable TV and Internet service provider. Throughout 2019, Hotwire installed an all-new, dedicated fiber optic network within Wimbledon.
All units have Fiber to the Unit (“FTTU”) and installed units have fiber installed throughout the inside of each home.
As part of this bulk agreement, digital cable TV and Internet services are included in the monthly Association assessment.
What is Hotwire?
Hotwire Communications, founded in 2000, is a Florida-based provider of fiber optic communications services, serving markets throughout a majority of the North and Southeastern United States, including Pennsylvania, Florida, Georgia, North Carolina, New York, New Jersey, and Ohio. Hotwire is a Competitive Local Exchange Carrier (CLEC) and Franchised Cable Operator, giving them ability to construct in public rights of way.
Hotwire owns and operates a dedicated independent fiber optic backbone in all of its core markets. Individual customers are connected by Fiber-to-the-Unit (FTTU) technology, utilizing an end-to-end fiber optic infrastructure that enables Hotwire to offer gigabit speeds over 100 times faster than the average connection delivered in the United States. This network of dedicated fiber lines makes services redundant, providing Internet service with little to no interruption under normal conditions and unlimited use without data caps.
Hotwire does not provide retail services, and only serve multi-family communities, such as Homeowners Associations (HOAs). You can learn more about Hotwire Communications here
To learn more about the Association’s process for selecting Hotwire, please use this link to take you to the Community Cable and Telecommunications Briefing. Please note this link is only available to homeowners registered on this site and not available to the general public.
What does Hotwire cost?
This service represents roughly $103 of cost, per month, of the per unit monthly assessment. It also substantially reduced or eliminate many resident’s TV and internet costs, previously purchased through Comcast, saving most homeowners between $30-$90 per month on average.
If you owned your home in Wimbledon prior to Hotwire, you can click here to access a spreadsheet where you will be able to see your individual savings. You will need to know your previous direct costs paid – combined Comcast, AT&T and/or Bellsouth for TV, internet and phone services – per month to see your individualized savings.
What’s included?
With Wimbledon’s bulk agreement, each residential address will receive:
- 1 High Definition Multi-room DVR Receiver
- 1 Companion Receiver (w/DVR capability)
- Digital Access + HBO
- Internet access 250 mpbs up/50 down – NO DATA CAPS!
What other features are offered?
- Record 4 HD shows at once, while watching a 5th
- Watch live TV up to 48 hours after programming
- Plug & Play (less need for paid boxes)
- Paid additional internet speed up to 1 gbs
- Additional paid digital TV packages, companion receivers and telephone services options
How do I sign up?
- To sign up, please contact Hotwire Customer Service at +1-800-355-5668 or go to www.gethotwired.com
- We also recommend downloading the Hotwire Fision App here
How do I contact Customer Service?
Contact information for Hotwire is included here:
Tonya Waters | Account Management
Customer Service: 800-355-5668
Mobile: 1(954)770-6314
Tonya.Waters@hotwirecommunication.com
2100 West Cypress Road
Fort Lauderdale, FL 33309
What if I don’t want Hotwire?
- Comcast coax cable infrastructure remains in Wimbledon and can be purchased on a retail basis directly through Comcast. Comcast’s local service center is located at 7201 N Federal Hwy, Boca Raton, FL 33487
- AT&T/BellSouth maintain copper-line wire infrastructure within Wimbledon. AT&T U-VERSE is not available over copper, however.
- Verizon FIOS, Atlantic Broadband, COX, RCN and all others do not offer services within Wimbledon.
- DirectTV and DishTV are available, but installation of satellite dishes requires ARB approval.